At Dilras, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: When you make a purchase, we collect payment details through secure third-party payment gateways.
  • Order Details: Information related to your purchases, including product selection and transaction history.
  • Browsing Data: IP address, device information, browser type, and pages visited on our website.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders.
  • Improve our website experience and customer service.
  • Send order updates and promotional emails (you can opt out at any time).
  • Prevent fraud and ensure website security.

3. Data Protection & Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Your payment details are processed through secure payment gateways, and we do not store your credit card information.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Delivery Partners: To ensure timely order delivery.
  • Payment Processors: To facilitate secure transactions.
  • Legal Authorities: If required by law for fraud prevention or legal compliance.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience by:

  • Remembering your preferences.
  • Analyzing website traffic and improving functionality.
  • Showing relevant advertisements.
    You can manage or disable cookies through your browser settings.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing emails at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For any questions regarding our Privacy Policy, please contact us at:
📩 Email: dilraspk@gmail.com
📞 Phone: +92 321 545 0321

Thank you for trusting Dilras – your privacy is our priority! 💙